FAQs

What is your warranty?

New doors and motor operators are covered by a minimum of one year warranty on material and workmanship. Several doors and openers have extended material warranties beyond the first year. Service and repair work warranties are 90-days on parts and 30-days on labor.

What kind of doors and operators do you repair?

We repair all brands of doors and motor operators, including residential and commercial entry doors.

Will you mail a new remote to me?

Sure. We can ship a new transmitter (or any other parts) to any address. Our showrooms also carry an extensive selection of transmitters — and if your transmitter is no longer supported by the original manufacturer, we can usually provide an after-market alternative.

I'm thinking of building a new home. When should I contact you?

The sooner the better. We can help you select which products are best for you and help with the dimensions.

Do you take credit cards or personal checks?

Sure. We gladly accept cash, checks, MasterCard, and Visa credit cards.

Do the technicians carry the parts I may need on their trucks?

Our service trucks stock a large number of parts for all brands of equipment. It is quite possible that we will have the part you need without making a second trip.

I know you give free estimates on new/replacement doors and openers. How about estimates on service?

We will provide you with expected costs for standard repairs, such as broken springs. But for a firm price, service and repair work involves a site inspection by a qualified field technician.

How qualified and trained are your service technicians?

Our service technicians are highly trained professionals employed exclusively for our use — we do not use subs, we only use our own employees. We conduct regular training classes to ensure our employees are up to date with all the latest technological changes.